Support & contact
One inbox, read by a real person: supportmoneywiseteen@gmail.com. We aim to reply within 2 business days, and within 5 business days for privacy and deletion requests.
Something is broken or confusing
Tell us what you were doing, what you expected, and what happened instead. A screenshot and the page name (Home, Money, Coach, Learn, Games) helps us fix it faster.
You can also rate the app and send feedback from Explore → Send feedback inside the app.
Delete my account
Email us from the address on your account with the subject Account Deletion Request. We confirm within 5 business days and remove your profile, money records, goals, progress, coach chats, scans and game scores within 30 days.
You can also ask for a copy of your data, or for us to correct something, the same way. A parent or guardian can make these requests for a user under 18.
Privacy question or request
Read the Privacy Policy first — it lists exactly what we store and who processes it. If your question is not answered there, email us.
Parents and guardians: if you believe a child under 13 has an account, tell us and we will remove it.
Report a security issue
If you find a vulnerability, a way to see someone else’s data, or anything that looks unsafe, email us with “Security” in the subject. Please give us a chance to fix it before sharing it publicly, and do not access or change other people’s data while testing.
What we cannot help with
We cannot tell you what to buy, sell or invest in, review your real bank accounts, or give you individual financial, tax or legal advice. MoneyWise is education. For decisions that matter, talk to a licensed professional or a trusted adult.
In immediate danger or facing a scam in progress? Contact local authorities, and see Money safety.